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Wendy Neville’s mum, Brenda Northing, suffers from dementia and also has heart failure, diabetes and chronic kidney disease.
[/vc_column_text][/vc_column_inner][vc_column_inner offset=”vc_col-lg-7″][vc_column_text]Wendy says that the local Call for Care service helped her mum avoid repeated stays in hospital by providing the right care and treatment in her home.
Call for Care is a clinical navigation system, run by Nottinghamshire Healthcare, for health and social care professionals in mid Nottinghamshire.
It can help healthcare workers to find the most appropriate service for patients with complex needs and is linked in with a range of services in the community.
This care can be organised within two hours and often helps patients to begin recovery before they reach a crisis.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_class=”u-cms–section m-0 pt-0″ css=”.vc_custom_1561797136443{background-color: #f6f6fa !important;}”][vc_column][vc_row_inner el_class=”container”][vc_column_inner offset=”vc_col-lg-offset-1 vc_col-lg-10″][vc_column_text]
Wendy’s story
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Wendy looked after her 84-year-old mum, Brenda, who lived alone in Mansfield. She said:
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Elaine Watts, a Palliative Nurse Specialist, cared for Brenda, helping her with her conditions and extra medications. Elaine said…
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Within 15 minutes of the referral to Call for Care, an Assistant Care Practitioner arrived at Brenda’s home to assess her and agreed that she was not safe to be at home by herself. The Call for Care team contacted Social Services and arranged for emergency care at Bluebell Lodge, a care home in Sutton-in-Ashfield. Brenda moved to the care home the same day.
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Call for Care has supported over 9000 patients since November 2015. Patients and their families have seen positive outcomes as a result of a reduced length of stay in hospital, avoided attendance at ED and avoided admission to the ward from ED.
Call for Care is open for calls seven days a week, 8am – 8pm, from health and social care professionals across Mid Nottinghamshire who need an alternative to admission or conveyance to hospital for their patients. The service is for those over the age of 18 and registered with a GP in Mansfield, Ashfield, Newark and Sherwood.
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