Nottinghamshire patient leader urges public across the county to help the NHS and download the NHS App

Nottinghamshire patient leader and NHS App Ambassador Chitra Acharya regularly promotes how the NHS App helps her manage the medical needs of her 10-year-old son Avy and has been promoting the app on social media.

Now she is urging everyone across Nottinghamshire to join the 300,000 who have already downloaded it and help reduce the pressure on NHS services.

The app has a range of functions for patients to use, including ordering repeat prescriptions, booking and cancelling GP surgery appointments, viewing GP medical records, symptoms checking and setting organ donation preferences.

More functions, including online consultations, access for carers and parents on behalf of their loved ones, the ability to book hospital out-patient appointments and a desktop version of the app are all due to be introduced this year.

Chitra said: “The App has been life changing for me but downloading it could help our frontline NHS workers today.

“If people download the app and use it, this could help relieve some of the pressure on NHS services right now.”

Alexis Farrow, Head of Transformation and Strategy for Connected Nottinghamshire, the digital programme which works across all health and care organisations in Nottingham and Nottinghamshire, said: “The App currently has a brilliant range of services which is already improving patients’ lives. By downloading it today from the comfort of their sofa people can also improve the lives of busy NHS staff on the frontline.”

Nottingham and Nottinghamshire’s Integrated Care System (ICS) is leading the way with uptake at nearly 25,000 people across the City and County having registered for the NHS App, the best usage out of any area in the country.

Not only this but the ICS is building on this so citizens across our region can manage all their health and care needs, across all health and care settings in one place. By using the NHS App and NHS login as the single ‘front door’ to connect people to the information and services they need when they need them.

Join the #NottsNHSAppClub challenge, if you have a smartphone or tablet device download the NHS App today.

Welcome to this new weekly column all to do with Covid-19 which comes to you from Dr Thilan Bartholomeuz, local GP and clinical leader for Mid-Nottinghamshire ICP

In this time of numerous changes I wanted to reassure you of all the hard work that you may not see but is going on around you.

The situation with Coronavirus is changing all the time and we need to limit its spread in our community to protect our vulnerable. This means we are having to adapt and things may look at little different to normal. Please be assured that the vital services you need from the NHS and councils are still there, it’s just you may need to access them differently.

Your GP surgery will be changing appointments to telephone consultations to minimise face-to-face contact. You can also use the NHS App to order repeat prescriptions among many other helpful tasks like booking a telephone consultation. If you have a smartphone you can download the app now.

Another example is the online isolation notes service which means employees don’t need to visit the GP to get a note to show they have been off work due to having symptoms of coronavirus or living with someone who has symptoms. This can be accessed through the NHS website and NHS 111 online.

But the key message still remains that you should stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

Do not go to a GP surgery, pharmacy or hospital but use the 111 online coronavirus service to find out what to do.

And everyone else should try to limit the social interaction as much as possible so we can reduce the spread of coronavirus.

If we all do our bit individually, then together we will prevent people getting sick from Coronavirus and this will reduce the amount of people who die. Thank you to everyone making sacrifices at home and at work.

Follow @careinMidNotts for the latest updates across Mid Nottinghamshire. For the latest national guidance go to nhs.uk/coronavirus

Mansfield Woodhouse great-grandfather with emphysema urges everyone to follow Government advice and stay at home to protect him and others like him

Great-grandfather Peter Burrows from Mansfield Woodhouse has emphysema, a serious condition where the air sacs in the lungs have been damaged which can make breathing difficult.

Peter retired from his work as an engineer in Oxford 14 years ago and was diagnosed with emphysema eight years ago. But the 75-year-old great-grandfather, who has two great-grandchildren, nine grandchildren and three children, keeps himself busy chairing the local Breathe Easy support group for those affected with lung conditions and usually spending the rest of his retirement with his wife Patricia, exercising and walking their dog.

However he is now in self isolation to protect himself from Coronavirus after the British Lung Foundation made the decision to step down all Breathe Easy groups three weeks ago to protect its members.

He said: “I’m used to being out and about and socialising so staying indoors is difficult but I know it’s the right thing to do.

“But the reality is I need healthy people to stay at home to stop the virus spreading to protect me too. If you’re healthy it may be mild for you but it could be life-threatening for me. Please follow the Government’s advice and stay at home.”

David Hodgson, respiratory consultant at Sherwood Forest Hospitals NHS Foundation Trust said: “Covid-19 has serious consequences for people with underlying health conditions which includes death.

“People are worried and are protecting themselves but that will not be enough unless healthy people also take this seriously and stay away from others and social distance. I am appealing to healthy people to be responsible to protect those who are already ill from becoming more sick.”

Jonathan Gribbin, Director of Public Health and Nottinghamshire County Council said: “Every member of our community has a part to play in helping to defeat coronavirus. If you stay at home you are contributing to the national effort to stop the spread and keep people safe.”

Breathe Easy, which is Part of the British Lung Foundation has advice for people with respiratory conditions here. National guidance for everyone is at nhs.uk/coronavirus

What does ‘place’ mean to some of our key leaders?

Three of our system leaders have given their views on what ‘place’ really means as part of a national webinar.

The webinar was hosted by NHS Confederation, a membership body representing over 500 members across health and social care including hospitals, community and mental health providers, ambulance trusts, independent sector organisations providing NHS care and clinical commissioning groups (CCGs).

Amanda Sullivan, Accountable Officer for Nottingham and Nottinghamshire CCG, Andy Haynes (pictured), Managing Director of Nottingham and Nottinghamshire Integrated Care System and Richard Mitchell, Executive Lead of the Mid-Nottinghamshire Integrated Care Partnership and Chief Executive of Sherwood Forest Hospitals NHS Foundation Trust all took part in the webinar talking about their own and differing views and experience of ‘place.’

Each of them had written a short blog on this too. If you would like to read the blogs or watch a recording of the webinar you can find them here.

Social prescribing rolled out across South Notts – Nottingham West focus

“It’s all about empowering a patient and moving away from the idea that the GP will have a solution for every problem. We support people to make their own choices and their own decisions.”

Doctors report a lot of people visiting them feeling isolated or lonely, or stressed out by work, money and housing problems. Sometimes it’s the stress of managing different long-term conditions.

But a doctor isn’t the only person who can help you get better. There are other things you can do to improve your health and wellbeing, and sometimes you just need a bit of help to work out what they are.

That’s where social prescribing comes in.

Social prescribing can help improve your health and wellbeing by connecting you to activities in the community. And it really works, so that’s why we’ve introduced social prescribing teams across South Nottinghamshire.

Social prescribing is a referral only service and if you are referred, a Social Prescribing Link Worker can help you take control of your health and make changes. They can connect you to community groups and activities, as well as refer you to statutory services for practical advice.

They might introduce you to a community group, a new activity or a local club, or they might help you access legal advice or debt counselling. They might just help you find information and guidance by using a bit of inside knowledge on your situation or what local resources there are.

Nottingham West Social Prescribing Link Worker Carrie explains: “We work with patients that are referred by their GP and help them reach their goals and overcome any barriers.

“It’s all about empowering a patient and moving away from the idea that the GP will have a solution for every problem. We support people to make their own choices and their own decisions.

“It’s about making connections, but it is very much led by the patient to find things they want to do and determine what they want to achieve. That could be making friendships and connections in the community, it could be learning a new skill, it could be volunteering.

“There are many different options, but because the choice is made by the patient themselves rather than a GP, they are much more likely to achieve those goals and improve their general health and well-being.”

The Nottingham West team, which is managed by Primary Integrated Community Services,   are already making a difference to patients’ lives across the patch and will be expanding their team this Spring.

Pictured above: Carrie Lambert-Smith (left) and Lindsay Campbell (right)

South Notts ICP job opportunity – Clinical Lead (Mental Health)

Great opportunity to join our clinical leadership team as Clinical Lead (Mental Health) for the developing South Nottinghamshire Integrated Care Partnership

We are seeking to appoint to our clinical leadership team and are looking for a colleague who will share our ambition to improve quality, cost and outcomes of care for the local population served through delivery of a comprehensive approach to population health management in our evolving ICP in South Nottinghamshire.

The successful candidate will be a credible and proven clinical leader of mental health services and from within the South Nottinghamshire health and social care community and will provide support to Dr Nicole Atkinson as ICP Clinical Lead and Dr John Brewin as the ICP Convenor.

We are seeking to appoint to our clinical leadership team and are looking for a colleague who will share our ambition to improve quality, cost and outcomes of care for the local population served through delivery of a comprehensive approach to population health management in our evolving ICP in South Nottinghamshire.

Download the full Job advert and Expressions of Interest form

The successful candidate will be a credible and proven clinical leader of mental health services and from within the South Nottinghamshire health and social care community and will provide support to Dr Nicole Atkinson as ICP Clinical Lead and Dr John Brewin as the ICP Convenor.

The role will be part of the ICP Clinical Leadership team to support engagement with our clinical/expert practitioner community (medical and non-medical) to help determine the best models or care and support that can be provided in the ICP.

The successful candidate must have experience of working with clinical colleagues from across primary and secondary care, and clinical experience of leading service change, engaging with multi-disciplinary teams and delivering at pace in a challenging environment. Above all, you will be motivated to improve the health and wellbeing of people in South Nottinghamshire.

The role will also help provide leadership coverage across the ICP in some cases deputising for Dr Nicole Atkinson. The roles will be accountable to Dr Nicole Atkinson as the ICP Clinical Lead.

The role will be appointed on a sessional basis (2.0 sessions per week). The salary will be commensurate with that of a Clinical Director (pro rata).

Closing date for expressions of interest is 20 March 2020.

Please note: this opportunity is only open to colleagues currently working in a South Nottinghamshire ICP Partner organisation.  

Primary Care Psychological Medicine service rolled out across South Nottinghamshire

A psychological treatment service piloted in Rushcliffe has now been rolled out across South Nottinghamshire, offering hope to more people with high levels of unexplained or persistent physical symptoms of illness.

Primary Care Psychological Medicine (PCPM) is an innovative service providing psychiatric care for patients with persistent physical symptoms. There’s a close relationship between physical and mental health related matters, and the intention of the PCPM service is to help link the two and maximise health in both areas.

Persistent physical symptoms can be painful, life-limiting and distressing, and can mean multiple GP appointments, outpatient visits and even going to an emergency department. But the aim is to improve patients’ symptoms and increase patients’ functioning. The service see people either in a GP surgery or at their home.

The service provides active management of the patient in the community, delivering access to psychiatry support and resulting in a better experience and outcomes for patients. It’s accessed via referral from a GP or other healthcare professional, and after the patient is referred, the team will contact them to arrange an appointment for assessment.

The team is made up of health professionals who specialise in supporting people with complex health problems, including diabetes, heart or lung disease. They can also support people with symptoms such as pain, tiredness and dizziness, which have not responded to previous interventions.

The service was piloted in Rushcliffe after Vanguard funding from NHS England to test ‘new models of care’, and an evaluation report by the Mental Health Economics Collaborative stated: ‘New services often take many years to demonstrate a saving, yet in its first phase PCPM was able to evidence reductions in health care use of  £153,566 (greater than the staffing costs of the programme) and, very tentatively, show annualised, post-discharge savings of  £524 per person’.

You can read the full report (‘A New Approach to Complex Care’)  here.

Dr Chris Schofield, Consultant Liasion Psychiatrist at Nottinghamshire Healthcare NHS Foundation Trust, says: “It’s brilliant that the service has now been rolled out across South Nottinghamshire. The whole team approach in integrating mental and physical health and primary and secondary services is effective and this service has delivered impressive results, including improved patient outcomes and reduced primary and secondary care attendance. It perfectly fits the new ways of working emerging from the Primary Care Networks.

“More than anything working with the patients and helping them get better is a real privilege and I’m pleased that the benefits can now extend to more local patients.”

Fiona Callaghan, South Nottinghamshire Locality Director, says: “This is an innovative service that brings together the physical and mental health care of patients with ongoing, chronic physical health symptoms. It has delivered proven results in Rushcliffe, so we’re really excited to see how the service delivers at scale.

“In line with ICS aspirations, it’s also a great example of integrated care, bringing together primary, hospital and community care, helping us deliver a more holistic approach to patient care.”

Support smokefree sidelines at your local football club

This initiative gives parents the chance to help their child to not start smoking, by making their club ground a healthier place to enjoy playing and watching football.

Smokers who cheer on family and friends playing football are being encouraged to leave cigarettes and vape pens at home to create Smokefree Sidelines across Rushcliffe.

Rushcliffe Borough Council, Rushcliffe Clinical Commissioning Group and Nottinghamshire FA are encouraging more spectators to act as positive role models and not smoke when attending games or training involving both children or adults participating in the sport.

It’s part of the authority’s drive to ensure sports clubs are healthy and inclusive places, where the wellbeing of all, but particularly children and young people, is a priority.

Vaping is included in the initiative to help guard against younger age groups being exposed to the activity which still carries a health risk.

The campaign is empowering parents and club officials to report smoking or vaping on the sidelines or in the view of children to a nominated club official who can highlight the campaign and what it is trying to achieve.

Prominent local clubs including West Bridgford Colts, Keyworth United, Edwalton Cavaliers, Cotgrave Colts, East Leake Bantams and Radcliffe Olympic have pledged their support to the scheme installing banners at their respective grounds and players are now wearing campaign bibs during training to spread the message.

Rushcliffe GP Jeremy Griffiths said: “Children copy what they see and if their Mum or Dad smokes they are three times more likely to start smoking with 2/3 of adult smokers starting before age 18.

“This initiative gives parents the chance to help their child to not start smoking, by making their club ground a healthier place to enjoy playing and watching football.

“At the same time, it encourages smoking parents or carers to seek out help to join the rising number of quitters across Notts who by stopping improve their chances of avoiding cancer, heart and lung disease. And that is a win for everyone!”

Rushcliffe Borough Council’s Deputy Leader Cllr Debbie Mason said: “It’s heartening to see so many clubs commit to this project that will provide even further protection from smoking to young people and all footballers when they take to the field.

“We know the vast majority of family members and spectators who watch local sport are always good healthy role models, but this effort is helping even more play their part in being responsible spectators.”

Football Development Manager at Nottinghamshire FA, Marc Birkett said: “Nottinghamshire FA are proud to be working with partners to promote healthy lifestyles and make a positive impact on the grassroots football environment.

“It will be great to see this project develop as more clubs become involved and we hope this programme can roll out across the county in the future.”

There is a wide range of free support that can be accessed to help quit smoking.

The most effective way to quit for good is to use the local stop smoking service, which is normally free of charge. Visit the NHS website or call Smokefree Life Nottinghamshire on 0115 772 2515.

Blog 6: Where are we now and Where are we going

Dr Sonali Kinra is our ICS lead for GP Retention. This is the sixth of her monthly blog series where she looks at growing concerns, Primary Care Programme Board and more.

February has been a month of growing concerns around Coronavirus COVid19 as the threat levels increase from low to moderate. There are daily updates available on  gov.uk  and the Nottinghamshire CCGs regularly update information on Teamnet, click  here  to get a link for teamnet for locums.

Earlier this month I attended the Primary Care Programme Board- this board has been established by the 6 CCGs in Nottingham and Nottinghamshire ICS to provide a forum for co-operation and collaboration across the footprint to deliver their local primary care strategy.   It oversees a small number of shared workstreams (General Practice Workforce, Primary Care Networks; Population Health Management; Estates, Digital Technologies).

We held discussions around collaboration with our colleagues from Dental care within PCNs, Digital updates. I also provided workforce updates and we had discussion around GPN leadership for 10 point plan.

2020 is the Year of Nursing and Midwifery. Nottinghamshire Alliance of training hubs (NATH) is holding Primary care Nursing  Conference and Awards 2020  please  follow  the page for other events by NATH. Also see this  event  to empower practice nurses to become PCN leaders of the future.

This month we saw the roll out of Patient knows best (Personal health records ) in the first practice in Nottinghamshire. Roundwood surgery- see further information about it  here.

The following week saw me coming back to attend Nottingham Collaborate meeting at the Green’s windmill- I have written about Collaborate in my previous  blog.

I also had the opportunity to give the final touches to our “Anchor and Thrive- Nottinghamshire General practice workforce event “on 6th  may 2020 6pm Event booking are now open on  Eventbrite
Its an event to meet with the two completed cohorts of East midlands Next Generation GP, hear local success stories and engage with Clinical directors and shape the support and strategies for future workforce.

I will also be holding focus group sessions with @NikkiKF Dr Nikki Kanani (primary care medical director NHSE & I )
3pm with Clinical pharmacists and Social prescribing link workers
4pm with General practice nursing

We want to hear from you the challenges and success you are facing at frontline. If you wish to take part contact me or  selina.utting@nhs.net.

In national news you may have heard about 10 years on  The Marmot review

There is 20 point  summary  produced by  @DipeshGopal  which you may find useful. “Put Simply If health has stopped improving it is a sign that society has stopped improving”

In the last week of February it saw me travelling twice in one week to Nottingham- first was for meeting around Primary Care Transformation funding- this was a particularly useful meeting held for first time where had representation from PCN, ICP, federation, LMC and CCG and ICS and workforce team across the system discussing principles and proposals for transformation funding which includes GPFV funds, PCN developments funds and workforce funds. We will be circulating minutes of this meeting and also an opportunity for you to consider feedback and engage with proposals for funding- We are working on building proposals around PCN portfolio programme, Bluestream Academy, locum chamber- if you have any thoughts please do feedback

The following Thursday I was back in Nottingham chairing Primary care workforce group meeting where we picked up proposals around Single point of access Web App for workforce (more information soon) and updates from training hubs and  Phoenix programme

On the weekend I had a chance to reflect on the  General Practice Workforce Data  for the quarter ending December 2019. The FTE GP numbers aren’t heading in the right direction for a variety of reasons and I appreciate that we all need to double our efforts to support you and reduce workload pressures.

For Any GP returning to clinical practice following a career break and will be working within Nottingham or Nottinghamshire can apply to access one of RedWhale’s GP update courses for free  Phoenix Programme. For access to this offer,  email  us today.

Dr Kirran Bilkhu, local GP has produced an extremely helpful documents for those returning to work after career break- you can access it  here.

Now for some feedback- I have been in this role for 6 months and took a leap of faith presenting you my reflections and attempted to keep you all updated on my activities through my blogs. It will be useful for me to know if you find them helpful. Please complete this 1 question survey  here

As Ever,

Sonali

@SonaliKinra